Sharing the smart way

SmartShare

A common data balance for multiple devices through Hutch SmartShare.


To activate this service dial *966#.

A common data balance for multiple devices through Hutch SmartShare for 078 subscribers
Its better than a Wi-Fi spot, your multiple devices can be anywhere in the country
No special packages required, top up any Hutch data packs
No Rentals or Commitments
Simple addition & removal of devices/members

FAQs

Frequently Asked Question

  • What is SmartShare

    This is a FREE Service that enables you to have a common data balance on one Hutch connection (Sponsor) to be accessed by the other dependent hutch devices (Members). Currently applicable between 078 subscribers only.

  • Is it available to any Hutch customer

    It is available for all Prepaid & Postpaid Hutch connections with 078 prefix.

  • Sponsor Related

    As a Sponsor, Can later I stop sharing data balances with Members or devices?
    Yes, a Sponsor can either remove a single connection or deactivate the shared data service entirely for all members.
    To remove a selected member: Simply dial *966*8# →select ‘Manage A/C’→select ‘Remove connections’ To deactivate sharing with all connections: Dial *966*8# →select ‘Manage A/C’→ select ‘Deactivate Sharing’
    As a sponsor, how can I check my shared member list?
    You can check your member list by dialling *966*8# → select ‘Manage A/C → Current Sharing List’.
    As a sponsor, how can I check the available Data Balance?
    To check only your shared data balance;
    Dial *966*8# → select ‘Manage A/C’ → select ‘Check Shared Balances’
    To check all your prepaid balances;
    Dial *344# or send an SMS typing ‘bal’ to 344
    To check all your postpaid outstanding & balances;
    Dial *444# or send an SMS typing ‘bal’ to 444.
    As a sponsor, how will I know if I am running low on Data quotas?
    You will receive automated low balance notifications via SMS
    Can I transfer from my credit balance to member persons or devices?
    Yes, you can dial *966*8# →select ‘Manage A/C’ → select ‘Recharge connection’ to reload member or device connections
    Can a sponsor be a member of another group?
    No, a sponsor of a group cannot be a member of another group.

  • Member related

    As a member, Can I stop receiving Data from a sponsor?
    Yes, you can. Dial * 131*8# → select ‘Manage A/C’ →Select ’Disable Sharing’.
    As a member, how can I check the available Shared Data Balance?
    You can check the available shared data balance by dialling *131*8# and select ‘Manage A/C → Available Shared Balance’
    As a member, how will I know if the sponsor Data balance is low?
    There is no automated alert to members when sponsor balance is low. Charging will seamlessly switch to member a/c charging. Data packs loaded by member will be used or if no packs are loaded, standard a/c charging will apply.
    How can a member activate data packs of their own in an event no sponsor balance is available?
    Simply dial *131# and pick any pack of choice. If using a dongle, visit https://www.hutch.lk/know-your-internet-packs/ and select a pack of choice. Visit the product page for SMS activation codes.
    Can a member continue to use the Shared data when the member connection has no balance?
    The member connection must have a credit balance in the account to be able to access the shared data.
    As a member, do I need to maintain a credit balance to share data?
    Yes, you must have any positive credit balance for your smart share service to be active
    Will the Sponsor know the amount of shared data I am using?
    No, he will not know what individual members data consumption is.

  • Is there a fee/rental for the service?

    This service is Free to any 078 Hutch subscriber

  • How many member devices can have access to my common Data quota?

    You can have up to 10 member devices which can have access to your common data balance

  • What quota packs can activate the SmartShare service?

    All your quota packs. i.e. Pocket, Value, Value Mega, Day & Night & Ghost

  • How will the member know if he has been added by a sponsor?

    The member & sponsor both will receive SMS notifications of the member been added to the common data balance

  • As a Sponsor, Can later I stop sharing data balances with Members or devices?

    Yes, a Sponsor can either remove a single connection or deactivate the shared data service entirely for all members.
    To remove a selected member: Simply dial *966*8# →select ‘Manage A/C’→select ‘Remove connections’
    To deactivate sharing with all connections: Dial *966*8# →select ‘Manage A/C’→ select ‘Deactivate Sharing’

  • As a sponsor, how can I check the available Data Balance?

    To check only your shared data balance;
    Dial *966*8# → select ‘Manage A/C’ → select ‘Check Shared Balances’ To check all your prepaid balances;
    Dial *344# or send an SMS typing ‘bal’ to 344 To check all your postpaid outstanding & balances;
    Dial *444# or send an SMS typing ‘bal’ to 444.

  • Can I transfer from my credit balance to member persons or devices?

    Yes, you can dial *966*8# →select ‘Manage A/C’ → select ‘Recharge connection’ to reload member or device connections

  • As a member, Can I stop receiving Data from a sponsor?

    Yes, you can. Dial * 131*8# → select ‘Manage A/C’ →Select ’Disable Sharing’.

  • As a member, how will I know if the sponsor Data balance is low?

    There is no automated alert to members when sponsor balance is low. Charging will seamlessly switch to member a/c charging. Data packs loaded by member will be used or if no packs are loaded, standard a/c charging will apply.

  • Can a member continue to use the Shared data when the member connection has no balance?

    The member connection must have a credit balance in the account to be able to access the shared data.