For the first time in the market, smart postpaid plans with no limitations to any network, anytime!
Hutch brings you data, voice and combo plans which are suitable for both individual and business purposes giving you peace of mind and no bill-shocks.
We at Hutch, understand your requirements and needs. You can now get your postpay connection from an array of carefully designed Giga and Combo Plans which offer you the freedom to choose depending on your style of usage. Get your Hutch Smart Postpay plan now for a convenient and worry free experience.
0.25 Per SMS
for any network
1.5 Per Min
to call any network
0.20 Per MB
4G up to 20 Mbps | 3G upto 7.2 mbps
FREQUENTLY ASKED QUESTIONS
Hutch Pro Plan provides great value for money with a choice of Combo, Data and Voice packages. The preference depends on the requirement of the user.
After you purchase a SIM and deposit the defined price, you can enjoy seamless connected with Hutch Pro Plan.
As you renew your plan, you can continue to use the package. If you decide to discontinue the package, your deposit will be refunded.
You can visit your nearest Hutch retail outlet and switch to a different package.
BILL PAYMENT INFORMATION
Do you wish to check your balance data volume or your bill value? If so simply follow the steps mentioned below.
From Mobiles: Dial *444#. From Dongles/Tabs: SMS DEF to 444.
How to request for e-bill services
New customers: All you have to do is mention your email address on the Subscriber Enrollment Form at the point of obtaining the new Hutch post-paid connection.
If you wish to receive your bill in your inbox, you could follow any of the following activities;
1. Send the below-mentioned SMS short code from your Hutch post-paid number and convert to e-bill services. Your EmailID and send to 111 (i.e. EBILL XXXX@HUTCHISON.LK)
2. Visit any one of our Hutch shops situated island wide and submit a request.
3. Call our customer service hotline on 1788 and request for e-bill service.
If you are in need of a duplicate bill, you could follow any of the following methods. Walk into any one of our Hutch shops located island wide to collect a copy of your duplicate bill.
Charges applicable are mentioned below – Summary bill – Free of Charge – Detailed bill – Rs. 300/-
Call our customer service hotline on 1788 and place your request for a detailed bill to be sent via e-mail.
Get you bill via e-mail Get a PDF version of your bill sent straight to your email inbox each month. You’ll get your email within a few days from the bill generation and it enables you to be able to easily save them online and save a few trees at the same time.
Get your bill via the postal service The monthly bill will be posted via the local postal services to your corresponding address mentioned in the Subscriber Application Form. If you wish to change the corresponding address, Please visit any one of our Hutch shops situated island wide.