Hutch Self Care is a comprehensive self-care App available for download through the App Store, Google Play Store & Huawei App Gallery. The app is available for both prepaid and postpaid customers.
It enhances the customer experience by assisting you to manage and monitor your account at your own convenience during anytime of the day.
Once the app is installed customers can easily register through a two-step process of entering their mobile phone and submitting the verification PIN that will be text messaged to their phones.
» Check your usage balances
- Data – Any Time data/Night Time data /Time Based Data
- Voice – On Net /Off Net /Any Net
- SMS – On Net / Off Net /Any Net
» Activate Add-ons (Data, Voice, SMS Packs) – Activate your favorite add-ons with a single click.
» Reload your account/ Pay your bill using your credit or debit card ( Visa/Master)
» My Offers – Claim Free Data, voice & SMS offers unique to your number when you visit the app on a frequent basis.
» Promotions – Be the first to know about the newest promotions available at Hutch.
» Payment History – Check the reload/payment history of your number.
» Share Credit – Share credit with your preferred numbers at any given time.
» Locate us service – Locate the closest Hutch Dealer location.
» Loan Service – The feature enables you to check your credit loan eligibility and obtain a loan when you run out of credit.
» Roaming & IDD rates – Easily check the Roaming & IDD rates with one click.
» Customer Support (Register Complaints,)
Rate the APP – Tell us about you experience and improvements you would like to see on the app.
Yes standard data charges apply.
New & existing 072 & 078 Hutch customers can use this self-care App to manage their prepaid or postpaid Hutch connection.
Yes. The app is available on both App Store & Play Store
Yes. The app supports English, Sinhala and Tamil languages.
You can lodge a complaint through the Support tab which can be accessed through the ‘Menu’ option on the Hutch Self-care app
Go to Menu –> Support –> Register Complaint
Yes, all the new packs will be available on the app.
Yes, the current release is Version 1. You can expect more enhanced features in the upcoming Hutch self-care app version upgrade.